Shipping times depend on your location and the shipping method selected. For domestic orders, standard shipping typically takes 5-7 business days, while expedited shipping delivers within 1-3 business days. Generally, standard international shipping may take between 7-15 business days for delivery, while expedited options offer faster delivery times.
QUESTIONS & ANSWERS
FAQ
How long does it take for my order to arrive?
What is your return policy?
Our return policy allows for returns within 30 days of purchase for a full refund or exchange. Items must be in their original condition with tags attached. Please retain your receipt or order confirmation for proof of purchase. Certain exclusions may apply, such as personalized or custom-made items.
Do you offer international shipping?
Yes, we do offer international shipping. Additional charges may apply depending on the destination. Please contact our customer service for more information regarding international shipping rates and delivery times.
How do I track my order?
Once your order is dispatched, you'll receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment.
What if my order arrives damaged or is lost in transit?
If your order arrives damaged or is lost in transit, please contact our customer service team immediately. We will work with you to resolve the issue and ensure your satisfaction.
How can I start a return?
Where do you ship?
We currently offer shipping services both domestically and internationally. Whether you're located domestically or internationally, we're dedicated to delivering our products to your doorstep.
What happens if what I ordered is out of stock?
Due to high demand, occasionally some of our products do go out of stock. We are constantly monitoring our stock levels, and we usually expect to replenish any product line within a couple of weeks. If you have placed a pre-order for an item that is out of stock and it looks like it will take longer than expected to get it to you, we will let you know and offer you the option of a full refund.
What if my order is delayed?
While we strive to meet delivery estimates, unforeseen circumstances such as weather delays or carrier issues may occur. If your order is delayed, please contact our customer service team for assistance.
Can I expedite my shipping?
Yes, we offer expedited shipping options for both domestic and international orders. You can select this option during checkout for faster delivery.
Still didn't find what you were looking for?
For general inquiries or questions regarding sales or press, please leave your contact information below and we will get back to you as soon as possible.